FAQ
All frequently asked questions :
âĸ What types of products does Everloom offer?
Premium accessories for home, office, garden, car, travel and tech.
đĻ Delivery:
- What are the delivery times?
Orders are shipped within 24â72 hours. Average delivery times are 4 to 8 business days depending on the destination.
- Do you offer free delivery?
Yes, delivery is free for purchases over âŦ65. Below this amount, delivery charges are automatically calculated based on your address.
- How do I track my order?
An email containing your tracking number is sent upon shipment.
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âŠī¸ Returns & Exchanges:Â
- Can I return an item?
Yes, you have 30 days after receipt to make a return.
- Are returns free?
Return costs are the responsibility of the customer, unless there is an error on our part.
- How do I make a return?
Contact us at contact@everloom.fr for the return procedure.
- Can I exchange an item?
Yes. Once the return is validated, you can place a new order.
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đŗ Payments:
- What payment methods do you accept?
Credit cards, PayPal, Apple Pay, Google Pay.
- Is payment secure?
Yes. All transactions are protected by SSL encryption.
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đŊ Products:
- Are products guaranteed?
Yes, all our items benefit from a legal guarantee of conformity.
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đ¤ Account & Orders:
- Do I need to create an account to order?
No, you can order as a guest.
- Where can I find my order information?
In your customer area or via the confirmation email.
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đ Support:
How can I contact you?
By email: contact@everloom.fr
Response within 24â48 hours.